Publisher
Edition
At
3
The loyalty effect :
the hidden force behind growth, profits, and lasting value /
ISBN: 0875844480
Harvard Business School Press,
1996.
HF5415.5 .R438 1996
NEU Grand Library[General Collection] (1) University of Kyrenia Grand Library[University Of Kyrenia] (1)
Available
2
Loyalty rules! :
how today's leaders build lasting relationships /
ISBN: 1578512050
Harvard Business School Press,
c2001.
HF5415.525 .R45 2001
NEU Grand Library[General Collection]
Available
2
Customer bonding :
pathway to lasting customer loyalty /
ISBN: 0844233188
NTC Business Books,
1995.
HF5415.5 .C8 1995
NEU Grand Library[General Collection]
Available
3
The quest for loyalty :
creating value through partnership /
ISBN: 0875847455
Harvard Business School Press,
1996.
HF5415.5 .Q47 1996
NEU Grand Library[General Collection]
Available
1
The loyalty effect :
the hidden force behind growth, profits, and lasting value /
ISBN: 1578516870
Harvard Business School Press,
2001.
HF5415.5 .R438 2001
NEU Grand Library[General Collection]
Available
0
What customers like about you :
adding emotional value for service excellence and competitive advantage /
ISBN: 1857882016
Nicholas Brealey Publishing,
1998.
HF5415.525 .F73 1998
Yeniboğaziçi Grand Library[General Collection]
Available
0
Customer equity :
building and managing relationships as valuable assets /
ISBN: 0875847641 (alk. paper)
Harvard Business School Press,
c2001.
HF5415.55 .B585 2001
Yeniboğaziçi Grand Library[General Collection]
Available
1
Satışın küçük kırmızı kitabı :
satışta başarının 12.5 ilkesi sürekli satış nasıl yapılır? /
ISBN: 9753224397
Sistem ,
2008 .
HF5438.25 .G58 2008
NEU Grand Library[General Collection] (2) Yeniboğaziçi Grand Library[General Collection] (2)
Available