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The CRM handbook : (Dyché, Jill.)
Bibliographical information (record 257767)
The CRM handbook :
Subtitle:
a business guide to customer relationship management /
Author:
Dyché, Jill.
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Publisher:
Addison Wesley,
ISBN:
0201730626
Edition:
2002.
Classification:
HF5415.5
Detailed notes
- Includes bibliographical references (p. 281-286) and index.
- Includes glossary (p. 287-298).
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Items (1)
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Status
Library
Section
6256546252
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NEU Grand Library2nd Floor (HF5415.5 .D93 2002)
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