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AMA handbook for customer satisfaction / (Dutka, Alan F.)
Bibliographical information (record 1113)
AMA handbook for customer satisfaction /
Author:
Dutka, Alan F.
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Publisher:
American Marketing Association ;
ISBN:
0844234540 :
Edition:
c1994.
Classification:
HF5415.3
Dewey:
658.8/12
Detailed notes
- At head of title: American Marketing Association.
- Includes bibliographical references (p. 219-222) and index.
Related links
-
Consumers
-
Consumer satisfaction
Items (1)
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Status
Library
Section
1117576886
Item available
NEU Grand LibraryGrnd Floor (HF5415.3 .D88 1994)
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